One of the usual reasons to get a server of your own is the fact you'll have complete control over the software environment and you can install anything you would like. This will allow you to run apps that require particular software to be present on the hosting server, which is not possible with a shared Internet hosting server where you are able to install software just inside the account, but not on a root level. If you're not very familiar with this kind of matters, nonetheless, you might face problems as managing a hosting server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, thus our admins can deal with different tasks which should be carried out or can resolve many issues that you may come across.
Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server plans which we offer and you could add it either during the signup or at any time later using your billing Control Panel. It features sixty minutes of custom work on your hosting server, so our admins will be able to help you with software installation or setup. They'll furthermore troubleshoot any piece of software that you have already installed in case it does not work properly, so you'll not have to waste time to determine what is wrong as they can help you in a very quick and expert way. Because this is a one-time upgrade, you could get it just when you need it and if a given task takes shorter time, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful if you are unable to do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our Linux dedicated web hosting and provided you add it, our knowledgeable administrators can assist you with everything on your machine. Such as installing any third-party software which you might want to use on the hosting server and troubleshooting any script that operates poorly or doesn't run at all. Our upgrade includes one hour of work and in case a particular task is not very time-consuming, we will add the remaining time to your account. You'll be able to see how many minutes are left in your billing CP and use them when you require help again. The Installation & Troubleshooting upgrade can be acquired at any moment, so if you require something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you require support afterwards, you could add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack as well, but in case you require additional work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the very best possible way.